Developing and Testing a Model of Organizational Dehumanization’s Effect on Some of Organizational Consequences with Mediation of Lack of Organizational Fundamental Psychological Needs Thwarting
Volume 14, Issue 54, Summer 2024, Pages 85-98
https://doi.org/10.22034/spr.2024.433828.1904
Seyedeh Forough Aghili, Abdol zahra Naami, Seyed Esmaeil Hashemi
Abstract Introduction: The present study aimed to design and test a model of organizational dehumanization (OD) outcomes (job satisfaction, affective commitment, emotional exhaustion, psychosomatic symptoms) mediating by lack of organizational fundamental psychological needs thwarting. Method: The research sample includes 200 employees of the National IT Services Company of Tehran province (summer 2002) were selected by simple random sampling and OD questionnaires (Caesens et al.,2017), lack of organizational fundamental psychological needs thwarting (Gillett et al.,2012), job burnout (Maslach & Jackson,1981), psychosomatic symptoms (Spector and Jex, 1998), affective commitment (Allen and Meyer, 1993), job satisfaction (Eisenberger et al., 1997). The data was analyzed using the path analysis method test. Results: The analysis revealed a relatively good fit between the proposed model and the data. The OD has a positive and significant effect on lack of organizational fundamental psychological needs thwarting with a beta coefficient of )0/66(. The beta coefficient of)-0/35(shows that OD has a significant negative effect on job satisfaction. Also, has a weak and non-significant effect on emotional commitment with a beta coefficient of)-0/01 (has a positive and significant effect on emotional exhaustion with a beta coefficient of )0/37). finally, with a beta coefficient of )0/15(, has a positive and significant effect on psychosomatic problems. Conclusion: The results of data analysis showed a direct and indirect effects of OD on emotional exhaustion, psychosomatic symptoms, and job satisfaction through organizational fundamental psychological needs thwarting.