Social Psychology Research

Designing and testing a model of some outcomes of witnessing workplace incivility

Document Type : Original Article

Author

Nasrin Arshady

دانشیار، گروه روانشناسی صنعتی و سازمانی دانشگاه شهید چمران اهواز

Abstract
Introduction: Witnessing workplace incivility is a relatively new construct. The purpose of this study was designing and testing a model of some outcomes of witnessing workplace incivility
Method: Statistical population included all employees of National Iranian Drilling Company (NIDC). From this population 221 employees were selected by stratified random sampling method. The instruments used in the study consisted of witnessing workplace incivility (Cortina et al., 2001), emotion regulation (Niven et al., 2011), negative affect (Watson et al., 1988), emotional exhaustion (Maslach & Jackson, 1981) Job satisfaction (Andrews and Whitey, 1976), work-job withdrawal (Hanisch & Hulin, 1990), and hostility ideation (Greenglass & Julkunen, 1989). The proposed model was analyzed through Structural Equation Modeling (SEM) with using SPSS-22 and AMOS-22 software packages.
Results: Results indicated that the proposed model fitted the data relatively proper. Better fit and more meaningful results were obtained by omitting one non-significant path (emotion regulation to emotional exhaustion) and using item parceling method. Findings also showed that witnessing workplace incivility had significant relationships with emotion regulation, negative affect, emotional exhaustion, job satisfaction, work-job withdrawal, and hostility ideation. The meditating role of emotion regulation and negative affect on the relationships of witnessing workplace incivility with emotional exhaustion, job satisfaction, work-job withdrawal, and hostility ideation was confirmed.
Conclusion: based on the results regarding detrimental outcomes of witnessing workplace incivility, the managers should have specific attention to this issue.

Keywords

witnessing workplace incivility
emotion regulation
negative affect
emotional exhaustion
work-job withdrawal
hostility ideation
-      بشلیده، کیومرث (1391). روش‌های پژوهش و تحلیل آماری مثال‌های پژوهشی با .SPSS, AMOS اهواز: انتشارات دانشگاه شهید چمران اهواز.
-      بندورا، آلبرت (1977). نظریه یادگیری اجتماعی. ترجمه فرهاد ماهر. تهران: انتشارات راهگشا.
-   رحیم‌نیا، فریبرز و امانی، مهدیه (1393). بررسی تأثیر سبک زندگی بر فرسودگی شغلی پرستاران شاغل در بیمارستان‌های دولتی استان خراسان شمالی با تأکید بر نقش واسط سرمایه روان‌شناختی. مجله دانشور پزشکی، 21 (112)، 70-63.
-   عرب، نگار؛ هاشمی، اسماعیل؛ بشلیده، کیومرث (1392). پیشایندهای بی‌نزاکتی در محیط کار: بررسی برخی متغیرهای فردی و سازمانی. مجله روان‌شناسی، 17(3)، 309-294.
-   عرب، نگار؛ هاشمی شیخ شبانی، اسماعیل؛ قدیری، محبوبه؛ و رضایی بادافشان، فاطمه (1393). رابطه تجربه بی‌نزاکتی در محیط کار و عدالت سازمانی با ارتکاب بی نزاکتی در محیط کار: میانجی‌گری نقش عاطفه منفی و تعدیل‌گری روان‌رنجورخویی. پژوهش‌های علوم شناختی و رفتاری،  4(2)، 58-45.
-      Adibe Agbo, A., &Ndubisi Ngwu, Ch. (2017). Aversion to happiness and the experience of happiness: The moderating roles of personality. Personality and Individual Differences, 111(1), 227-231.
-      Argyle, M., Martin, M., & Crossland, J. (1989). Happiness as a function of personality and social encounters. In J. P. Forgas, & J. M. Innes (Eds.), Recent advances in social psychology: An international perspective. North-Holland: Elsevier.
-      Asher, SR., Hymel, S., & Renshaw, PD. (1984). Loneliness in children. Child development, 1(13), 1456-1464.
-      Ataie Moghanloo, V., Ataie Moghanloo, R., & Moazezi, M. (2015). Effectiveness of Acceptance and Commitment Therapy for Depression, Psychological Well-Being and Feeling of Guilt in 7-15 Years Old Diabetic Children. Iranian Journal of Pediatrics, 25(4), e2436.
-      Flaxman, P. E., Blackledge, J. T., & Bond, F. W. (2011). Acceptance and commitment therapy: Distinctive features. New York.
-      Gollwitzer, A., Wilczynska, M., &Jaya, E. (2018). Targeting the link between loneliness and paranoia via an interventionist-causal model framework. Psychiatry Research, 263(1), 101-107.
-      Grégoire, S., Lachance, L., Bouffard, Th., &Dionne, F. (2018). The Use of Acceptance and Commitment Therapy to Promote Mental Health and School Engagement in University Students: A Multisite Randomized Controlled Trial. Behavior Therapy, 49(3), 360-372.
-      Halliburton, A., &Cooper, L. (2015). Applications and adaptations of Acceptance and Commitment Therapy (ACT) for adolescents. Journal of Contextual Behavioral Science, 4(1), 1-11.
-      Hayes, S. C., Pistorello, J. & Levin, M.E. (2012). Acceptance and commitment therapy as a unified model of behavior change. The Counseling Psychologist, 90(7), 976-1002.
-      Hills, P., & Argyle, M. (2002). The Oxford Happiness Questionnaire: a compact scale for the measurement of psychological well-being. Personality and individual differences, 33(7), 1073-1082.
-      Khaledian, M., Hasanpour, S., Kheirkhah, Z., & Ghalandari[s1] , S. (2013). The Relationship between Attachment Lifestyle with Depression and Life Expectancy. Indian Journal of Education and Information Management, 2(2), 573-580.
-      Loehlin, J., & Martin, N. (2018). Personality types: A twin study. Personality and Individual Differences, 122(1), 99-103.
-      Lohse, T., Rohrmann, S., Richard, A., Bopp, M., &Faeh, D. (2017). Type A personality and mortality: Competitiveness but not speed is associated with increased risk. Atherosclerosis, 262(2), 19-24.
-      Sianturi, R., Keliat, B., &Wardani, I. (2018). The effectiveness of acceptance and commitment therapy on anxiety in clients with stroke. Enfermería Clínica, 28(1), 94-97.
-      Ter Beek, E., Kuiper, Ch., Van der Rijken, R., Spruit, A., Stams, G., &Hendriks, J. (2018). Treatment effect on psychosocial functioning of juveniles with harmful sexual behavior: A multilevel meta-analysis. Aggression and Violent Behavior, 39(1), 116-128.
-             Thurstone, Ch., Hull, M., Timmerman, J., &Emrick, Ch. (2017). Development of a motivational interviewing / acceptance and commitment therapy model for adolescent substance use treatment. Journal of Contextual Behavioral Science, 6(4), 375-379.
-      Twohig, M., &Levin, M. (2017). Acceptance and Commitment Therapy as a Treatment for Anxiety and Depression: A Review. Psychiatric Clinics of North America, 40(4), 751-770.
 
 [s1]متن اصلی مقاله لاتین می باشد

Home

Article Processing Charges

Submit Manuscript

Reviewers

Contact Us